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When you are unable to answer the phone, Voicemail will pickup messages for you, you can record a message for the callers.

Step-by-step guide

AVAYA/Nortel

  1. Login to your voice mailbox.
  2. Press 8*, then press 2.
  3. Press 1 to record your external greeting.
  4. Press 5 to begin recording and the # key to stop.
  5. Press 2 to listen to your recording. You may delete it by pressing 76, then press 5 to record again.

Polycom

  1. Dial *97 or press "Messages" button and hit corresponding button to "Connect"
  2. Enter your current password followed by # key.
  3. Press 0 for advanced options.
  4. Press 1 to begin recording unavailable greeting and # to stop.
  5. Press 1 to accept the greeting.

Additionally, you should also record a name:

  1. Dial *97 or press "Messages" button and hit corresponding button to "Connect"
  2. Enter your current password followed by # key.
  3. Press 0 for advanced options.
  4. Press 3 to begin recording your name and # to stop.
  5. Press 1 to accept this recording.


Systems allow to record your name as well as your greeting which are used to announce you or to ask for caller to leave a message.



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