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When you are unable to answer the phone, Voicemail will pickup messages for you, you can record a message for the callers.

Step-by-step guide

AVAYA/Nortel

  1. Login to your voice mailbox.
  2. Press 8*, then press 2.
  3. Press 1 to record your external greeting.
  4. Press 5 to begin recording and the # key to stop.
  5. Press 2 to listen to your recording. You may delete it by pressing 76, then press 5 to record again.

Polycom

  1. Dial *97 or press "Messages" button and hit corresponding button to "Connect"
  2. Enter your current password followed by # key.
  3. Phone will ask to enter password followed by the # key
  4. ??????
  5. ?????
  6. Record Unavailable Greeting using steps ???




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