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When you are unable to answer the phone, Voicemail will pickup messages for you, you can record a message for the callersVoicemail records messages from your missed callers. However, you need to record a voicemail greeting for your callers. Follow the steps below to record your voicemail greeting and name.

Step-by-step guide

AVAYA/Nortel

1. Login to your voice mailbox.

2. Press 8*, then press 2.

3. Press 1 to record your external greeting.

4. Press 5 to begin recording and the # key to stop.

5. Press 2 to listen

   to yo

   to your recording. You may delete it by pressing 76, then press 5 to record again.

Polycom

1. Dial

   Voicemail

   *97

   or press messages button from the phone itself.
2. Press "Messages" if asked
3. Phone will ask to enter password followed by the # key
4. ??????
5. ?????
6. Record Unavailable Greeting using steps ???

...

1. or press "Messages" button and hit corresponding button to "Connect."

2. Enter your current password followed by # key.

3. Press 0 for advanced options.

4. Press 1 to begin recording unavailable greeting and # to stop.

5. Press1 to accept the greeting.

In addition to your greeting, you should record your name:

1. Dial *97 or press "Messages" button and hit corresponding button to "Connect."

2. Enter your current password followed by # key.

3. Press 0 for advanced options.

4. Press 3 to begin recording your name and # to stop.

5. Press 1 to accept this recording.

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