The following guide outlines the steps staff should perform on their desktops or laptops when they return to the office after an extended period of time away from the office.
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2. After restarting and pressing the CTRL+ALT+DELETE keys, you should see your name at the log in screen. Enter your nycourts.gov Outlook password and log in.
a. If you see CCI Admin or another person’s name, click on Other User in the bottom left corner.
b. Enter the first part of your nycourts.gov email address. e.g. JDoe@nycourts.gov and the password for your nycourts.gov account.
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Once you are logged in, you should see a small monitor icon on the bottom left side of your screen. Click on the monitor icon. It should say ucs.courtnet.organd Connected.
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If you do not see the monitor icon or a Globe icon, it means your computer does not have access to the network. You should restart your computer and check again. If you have a laptop, disconnect and reconnect the USB-C connecter and then restart. If you still do not have connectivity after restarting and reconnecting the cables, please submit a ticket at https://courtinnovation.org/support. |
2. Open your Outlookapplication and verify that it says Connected to: Microsoft Exchange on the bottom of the application’s window.
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3. Open File Explorer (Windows+E), click on This PC on the left side and verify you can see if you have access to your Shared Network Drives.
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If you are missing access to a Shared Network Drive, type Run in the Search bar, open the Runapp, type or paste in the following string in the Open field and click OK. %logonserver%\netlogon\Login\CCI\Map Network Drives.LNK You should see a black window come up with lines of text. This is a script that will run and map any drive you have access to. |
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Printer use the following naming scheme CCI 520 FLOOR COLOR TYPE MANFACTURER LOCATION List of printers in the 520 Office CCI 520 10 Fl Color HP Printer Color CCI 520 18 Fl B/W HP Printer SECorner CCI 520 23 Fl Color HP Copier |
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