The following guide outlines the steps staff should perform on their desktops or laptops when they return to the office after an extended period of time away from the office.
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b. Enter the first part of your nycourts.gov email address. e.g. DSmith@nycourts.gov and the password for your nycourts.gov account
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If you do not see this or see a Globe icon, this means your computer does not have access to the network. You should restart your computer and check again. If you have a laptop, disconnect and reconnect the USB-C connecter and then restart. If you still do not have connectivity after restarting and reconnecting the cables, please submit a ticket at https://courtinnovation.org/support |
2. Open your Outlook application and verify it says Connected to: Microsoft Exchange
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If you are missing access to a Shared Network Drive, type Run in the Search bar, open the Run app, type or paste in the following string in the Open field and click OK %logonserver%\netlogon\Login\CCI\Map Network Drives.LNK You should see a black window come up with lines of text. This is a script that will run and map any drive you have access to. |
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Printer Access
If you were able to follow the steps above and had no issues, your printers should map automatically. To verify, you can type in printer in your search bar and open the Printers & scanners app.
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Printer use the following naming scheme CCI 520 FLOOR COLOR TYPE MANFACTURER LOCATION List of printers in the 520 Office CCI 520 10 Fl Color HP Printer Color |