The following guide outlines the steps staff should perform on their desktops or laptops when they return to the office after an extended period of time away from the office.
...
b. Enter the first part of your nycourts.gov email address. e.g. DSmith@nycourts.gov and the password for your nycourts.gov account
...
| Note |
|---|
If you do not see this or see a Globe icon, this means your computer does not have access to the network. You should restart your computer and check again. If you have a laptop, disconnect and reconnect the USB-C connecter and then restart. If you still do not have connectivity after restarting and reconnecting the cables, please submit a ticket at https://courtinnovation.org/support |
2. Open your Outlook application and verify it says Connected to: Microsoft Exchange
...
| Info |
|---|
If you are missing access to a Shared Network Drive, type Run in the Search bar, open the Run app, type in the following string in the Open field and press click OK %logonserver%\netlogon\Login\CCI\Map Network Drives.LNK |
...