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Voicemail records messages from your missed callers. However, you need to record a voicemail greeting for your callers. Follow the steps below to record your voicemail greeting and name.

Step-by-step guide

AVAYA/Nortel

  1. Login to your voice mailbox.

  2. Press 8*, then press 2.

  3. Press 1 to record your external greeting.

  4. Press 5 to begin recording and the # key to stop.

  5. Press 2 to listen to your recording. You may delete it by pressing 76, then press 5 to record again.

Polycom

  1. Dial *97 or press "Messages" button and hit corresponding button to "Connect."

  2. Enter your current password followed by # key.

  3. Press 0 for advanced options.

  4. Press 1 to begin recording unavailable greeting and # to stop.

  5. Press1 to accept the greeting.

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