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Voicemail records messages from your missed callers. However, you need to record a voicemail greeting for your callers. Follow the steps below to record your voicemail greeting and name.

Step-by-step guide

AVAYA/Nortel

1. Login to your voice mailbox.

2. Press 8*, then press 2.

3. Press 1 to record your external greeting.

4. Press 5 to begin recording and the # key to stop.

5. Press 2 to listen

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   to your recording. You may delete it by pressing 76, then press 5 to record again.

Polycom

1. Dial *97 or press "Messages" button and hit corresponding button to "Connect."

2. Enter your current password followed by # key.

3. Press 0 for advanced options.

4. Press 1 to begin recording unavailable greeting and # to stop.

5. Press1 to accept the greeting.

In addition to your greeting, you should record your name:

1. Dial *97 or press "Messages" button and hit corresponding button to "Connect."

2. Enter your current password followed by # key.

3. Press 0 for advanced options.

4. Press 3 to begin recording your name and # to stop.

5. Press 1 to accept this recording.

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