The instructions below outline how to access your office landline voicemail.

Step-by-step guide

For AVAYA/Nortel

  1. Dial 65678 or press the "Msg/Inbox" button.
  2. When prompted for your mailbox press #
  3. Enter your current password.
  4. ??????
  5. ???????

For Polycom phones

  1. Dial *97
  2. press "Messages" button and hit corresponding button to "Connect"
  3. Enter your current password.
  4. To change your password, press 05.
  5. Enter your new password followed by # key (you may not use your extension and password must be 4-6 digits long)
  6. Enter your new password again followed by the # key
  7. You have now created your new password



First time accessing your voicemail?  Open a tech support ticket to get your default password.


Set your password previously and forgot your password? Open a tech support ticket and we'll reach out to OCA to reset your password.

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