Your phone is required to have a screen lock enabled in order to communicate with our email system and be secure

Step-by-step guide

Some phone models may have some steps a bit different, below are steps on most popular phones.

  1. Open your device's Settings app

  2. Tap Security & location. (If you don't see "Security & location," tap Security.)

    1. To pick a kind of screen lock, tap Screen lock.

      1. If you’ve already set a lock, you’ll need to enter your PIN, pattern, or password before you can pick a different lock.

      2. Tap the screen lock option you’d like to use. Follow the on-screen instructions.

    2. To change your screen lock's settings, next to "Screen lock," tap Settings 

      Settings

      . Settings include automatic lock timing, Power button locking, and a lock screen message.


Please keep in mind, if you forgot your PIN, please open a Tech Support ticket to have it reset, entering wrong PIN multiple time will wipe all important data on your cell phone.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.



Related issues